Privacy Policy

This Privacy Policy outlines the manner in which Isabella Pvt Ltd and Sarasavi Exports Pvt Ltd (“we”, “us”, “our”) collect, use, maintain, and disclose information collected from users (“you”, “your”) of the websites isabella.lk and sarasaviexport.com (“Websites”). This Privacy Policy applies to the Websites and all products and services offered by Isabella Pvt Ltd and Sarasavi Exports Pvt Ltd.

Personal Information Collection

We may collect personal identification information from users in various ways, including but not limited to when users visit our Websites, register on the Websites, subscribe to our newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Websites. Users may be asked for, as appropriate, name, email address, phone number, and other information as needed. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Website-related activities.

Non-Personal Information Collection
We may collect non-personal identification information about users whenever they interact with our Websites. Non-personal identification information may include the browser name, the type of computer or mobile device, and technical information about users’ means of connection to our Websites, such as the operating system, Internet service providers utilized, and other similar information.

Web Browser Cookies
Our Websites may use “cookies” to enhance user experience. Users’ web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Websites may not function properly.

Use of Collected Information
Isabella Pvt Ltd and Sarasavi Exports Pvt Ltd may collect and use users’ personal information for the following purposes:

To personalize user experience
To improve our Websites and services
To process payments and orders
To send periodic emails and newsletters
To respond to user inquiries and customer service requests
To comply with applicable laws and regulations
Disclosure of Collected Information
We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Security of Collected Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of users’ personal information, username, password, transaction information, and data stored on our Websites.

Changes to this Privacy Policy
Isabella Pvt Ltd and Sarasavi Exports Pvt Ltd have the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. Users acknowledge and agree that it is their responsibility to review this Privacy Policy periodically and become aware of modifications.

Your Acceptance of these Terms
By using our Websites, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Websites. Your continued use of the Websites following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

If you have any questions about this Privacy Policy, the practices of our Websites, or your dealings with our Websites, please contact us at privacy@isabella.lk